Terms of Use & Return Policy

Terms Of Use & Return Policy

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Updated May 5. 2019

Online Class Membership

The PlyoJam Monthly and Annual Online class Membership are both paid, auto-renewing subscription services. You will be charged the stated subscription amount for the subscription period upon completion of your registration and submission of your payment information. Your PlyoJam online membership will continue month-to-month, or year-to-year depending on the membership level selected, and automatically renew until terminated.

To access PlyoJam online dance fitness workouts you must have Internet access and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time. You must cancel your membership before it renews each month in order to avoid billing of the next month’s membership fees to your Payment Method (see “Cancellation” below).

Instructor Certification Training and License Fees

Instructor training fees are paid in full on the sign up date. 30-days after the sign up date, the Licensee (the instructor) is required to pay a licensing fee once per month for the duration of their membership.

This Certification Agreement is made and effective as of the (“Effective Date”) by and between PlyoJam® and the “Licensee”.

WHEREAS, the Licensor (PlyoJam) has acquired the  trademarks

WHEREAS, the Licensee is engaged in teaching the PlyoJam® concept

WHEREAS, subject to the terms and conditions of this Agreement, the Licensor is willing to permit the Licensee to use the Licensed Marks in connection with the Licensee Business for the mutual benefit of the Parties.

Account Access

The member who created the PlyoJam account and whose Payment Method is charged (the “Account Owner”) has access and control over the account. The Account Owner should not reveal the password or details of the Payment Method associated with the account to anyone. Every individual should have their own account. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account.

Fees

The membership fee for the PlyoJam level you selected is stated on the Online Dance Workout page of our website.

The fees for instructor certification training and monthly licensing are stated on the Teach Plyojam  page of our website.

If all eligible payment methods we have on file for you are declined for payment of your membership fee, you must provide us a new eligible payment method promptly or your membership will be cancelled. If you provide us with a new eligible payment method and are successfully charged, your new membership period will be based on the original renewal date and not the date of the successful charge.

 

Changes to the Price and Membership Plans

We reserve the right to change our membership plans or adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Any price changes or changes to your membership plan will take effect following notice to you.

Renewals

You agree that upon expiration of the initial subscription period, your Online PlyoJam Membership will automatically renew for successive periods. You agree to automatic (recurring) billing, and agree to pay the charges made to your account in connection therewith. You will be billed at the then-current applicable subscription price plus any applicable taxes. We will process payment for any renewal subscriptions using the same billing cycle as your current subscription. Subscription fees may change at any time, to the fullest extent permitted under applicable law. Your Membership, and monthly billing of your account, will continue indefinitely until cancelled by you.

UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU WANT TO CANCEL OR DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND YOUR PLYOJAM MEMBERSHIP WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO COLLECT THE THEN-APPLICABLE MEMBERSHIP FEE AND ANY TAXES, USING ANY ELIGIBLE PAYMENT METHOD WE HAVE ON RECORD FOR YOU.

Payment Methods

To access PlyoJam’s online dance fitness workouts you must provide one or more Payment Methods. You can update your Payment Methods by going to the Account -> Billing Information page. Following any update, you authorize us to continue to charge the applicable Payment Method. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.

Authorization for Automatic Recurring Charges

When you sign up for a PlyoJam Online Membership and provide a payment method to PlyoJam or a third party Application, you are granting your express consent and are expressly authorizing us (and our designated payment processor) to automatically charge you each month for the Membership. If you provide a payment method and our charge results in an overdraft, chargeback or other fee from your bank, you alone are responsible for that fee.

EVEN IF YOU DO NOT USE MEMBERSHIP OR ACCESS THE PLYOJAM ONLINE WORKOUTS, YOU WILL BE RESPONSIBLE FOR ANY SUBSCRIPTION FEES UNTIL YOU CANCEL YOUR MEMBERSHIP IN ACCORDANCE WITH OUR CANCELLATION POLICY BELOW OR IT IS OTHERWISE TERMINATED.

 Upgrades or Downgrades

You may change your PlyoJam Online Membership Level at any time by moving from a monthly to an annual membership, or moving from an annual down to a monthly membership.

To change your membership level: login to your account, click on the Account tab, select Billing Information, and then click CHANGE below your membership level. Your account will be prorated accordingly.

Cancel

You may cancel your PlyoJam membership at any time.  

To cancel: login to your account, click on the Account tab, select Billing Information, and then click CANCEL below your membership level. You will continue to have access to our online dance fitness workouts through the end of your monthly billing period.

For example, if you have a monthly membership that began on the first of the month but cancel mid-month, your cancellation will take effect as of the beginning of the following month. Note: there are no refunds on PlyoJam memberships for billing periods that have already lapsed.

If you are signed up for our Instructor Membership platform you will lose access immediately.

PlyoJam reserves the right to cancel an instructor membership at any time if PlyoJam deems the instructor to be representing PlyoJam in an inappropriate, damaging, unprofessional or inaccurate manner. Training fees and past monthly licensing fees will not be refunded.

Pause

The option to pause a PlyoJam Online Membership is not available at this time.

Delete

You may delete your account at any time. We reserve the right, but are under no obligation to, to delete an account from the PlyoJam website that remains inactive (i.e., the user fails to log in) for a continuous period of at least six (6) months, or immediately when payment expires, is withdrawn or otherwise ceases.

Refunds

We do not provide refunds or credits for any partial-month membership periods or unwatched PlyoJam content. Membership payments are non-refundable and there are no refunds or credits for partially used periods.

Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”).

The amount and form of such credits, and the decision to provide them, are at our sole and absolute discretion. The provision of credits in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.

Pricing & Promotions

The pricing of PlyoJam Online Memberships may vary periodically. We cannot guarantee that the price of your membership is the lowest available, or historically lowest or best, price. You will be charged in accordance with the billing terms you agreed to at the time you signed up.

At certain times, we may offer special promotional offers (“Special Offers”) that are billed at a discounted rate. Signing up for membership at a discounted rate does not guarantee that same rate indefinitely. In these cases, you will begin to be billed at the regular membership rate at the end of the special promotion period.

PlyoJam may increase its fees for any online membership effective the first day of a billing renewal by giving you notice of the new fees at least thirty (30) days before you are billed. If you do not cancel your subscription, you will be deemed to have accepted the new fees.

TERM
This Agreement begins on the date you first use the PlyoJam website and continues as long as you have an online account with us.